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Services / Fault treatment
 
 Fault treatment
 
   The following points can help you to settle the normal fault of the touch screen
 
   The touch screen cannot work
   ? Phenomena:no response,controller light is not bright.
   ? Reason:the touch screen cable didn't connected with the power baffle,or the power baffle didn't connected
      with the computer power.
   ? Settlement:check the connection.install the power baffle into the computer and connect it to the computer
       power supply.insert the touch screen cable into the power baffle.
 
   ? Phenomena:no response.The controller light bright when the finger touch the screen,it crush out when the
     finger move over.
   ? Reason:driver fault or operation system fault,touch screen cable didn't connect with the computer well
   ? Settlement:check the cable,the drive Comm Port should correspond with the computer CommPort.Uninstall
     the driver and reinstall.Reinstall the operating system.
 
   ? Phenomena:no response.The controller light bright when no touch
   ? Reason:the touch screen didn't connect the controller well;the controller or the transducer on the touch
     screen damaged.
   ? Settlement:check the cable between the touch screen and controller,change touch screen or controller.
 
   Cannot click inaccurately
   ? The touch screen will be insensitivity or some place cannot response if it was used too long.That's because
     the stria was covered by dust.Clean it after cut the power,start the computer and re-calibrate.
 
   ? If the cursor wallop when using,maybe it's due to the controller disturbing by magnetic field,the transducer
    damaged or voltaic wire break. It will be settled if change the touch screen or controller.
 
   ? Clean the touch screen everyday.It will not work well or even don't work if contaminated by oil or water.
 
   ? If the stria damaged very slight,you may adjust bull's-eye with same distance negative direction.
 
   Attention
   ? Use dry mull or paper when cleaning.Do not use buckram or hard paper,or it will damage the stria.Pay more
     attention to the transducer and wire.
 
   ? Abnormal occurrence when installing driver:
      1)Check the driver documents intact or not.
      2)Uninstall all the old one if the computer installed other driver.Install the latest driver after restart the
              computer.
      3)Check the hardware and adjust if there are some equipment in the computer collide with the serial port.
 
 
 
 
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